Boing Boing, the popular website that declares themselves a “Directory of Wonderful Things”, has basically saved a guy from paying a $3000 AT&T bill that he racked up while traveling in Europe with his iPhone.

whether you asked the guy who got hit with the bill, he will express his fury on AT&T who did not adequately reveal how much his universal roaming charges were going to cost him by kb.

I personally, think he just didn’t do his homework and got screwed. In my opinion, the story here is how the ability of the Net can save folks from their own ignorance and stupidity. Shortly after Boing Boing picked up that story, the post was updated to say:

Dave says, “AT&T just called and agreed to waive all charges due to the ‘miscommunication.’ I think they have a customer for




life now.”

whether Boing Boing didn’t pick up that story, “Dave” would have been hit with the bill. And, that’s the way it should be. I’m all in favor of society complaining about wrongdoings but here’s another quote from Dave’s letter:

The rep quoted me $.005 per KB but did not reveal what that would translate to in layman’s language (i.e., X amount per e-mail, X amount per web page, etc.). I’m a web developer as part of my career and I couldn’t even tell you how many KB the average web page is, no less a text report to my son, an e-mail with a photo to my mother, or a quick check of Google Maps.

So what do you think? Should that be on Dave or AT&T?

Original post by Chris

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