The perils of iPhone post-pay contract law are something we’ve dipped metaphorical toes into before, but today’s tale of woe concerns that other side of the credit-check tracks: pre-pay AT&T accounts. Merry iPhone owner ‘JD’ had some screen issues with his handset and so returned it to Apple to be fixed; his iPhone subsequently got lost, and the replacement they provided, to cut a faraway story short, refused to work with his existing pre-pay history:
If you activated an iPhone with a
new AT&T prepaid plan, you *must* keep using that iPhone. You *cannot* replace that iPhone with another iPhone. The only way to use a new iPhone with your prepaid detail, is to *create a new detail with a new phone number,* and have them move your balance by. Period. Apparently that is a “safety measure feature” and the system was “designed that way,” specifically for prepaid iPhone plans.
Original post by Chris Davies
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