Were you affected by AT&T’s data network crash?

The wireless date services of iPhone’s exclusive carrier in United States went down a few days ago. As a result, there was a service outage for its 3G as well as EDGE across the East Coast of the country.

iPhone

According to the article from ArsTechnica the problem lasted for about ten up to twelve hours. It made several iPhone users as well as other mobile phone customers unable to access their e-mail, surf the internet as well as other data services provided by AT&T. On the other hand, the text messaging services of AT&T appeared to be unaffected.

One reader of AppleInsider and an iPhone user from the East Coast said that a technical representative from the service provider confirmed that they had major problems during that time which affected a huge area in United States. The technical representative even called the problem as a Level 1 issue. Moreover, the tech representative also mentioned that her map which usually shows green areas is now filled with red areas on most parts of the country.

Most users of the iPhone were active in reporting the issue since early morning. They have used the support forms from AT&T as well as Apple Inc.

The service was restored during the afternoon of the same day.

Posted on Sep 6th, 2008 by Philip King in iPhones Talk | 2 Comments

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2 Comments to “Were you affected by AT&T’s data network crash?”

  1. on 11 Sep 2008 at 4:29 pm1VD

    ATT 3G Signal is gone in Alpharetta, Georgia this morning (9/11/2008)

  2. on 20 Dec 2008 at 6:15 pm2Ray

    well really, it is a matter of getting what you paid for. I personally have been affected by the data network outage. ATT knew that with the sale of so many iphone’s , that most of the users would be bogging down the network. But what they failed to do is represent the correct speed of the new iphone, with the fact that millions of people will be “clogging” the network down with data usage. Who’s fault is this? None other than ATT, because they FORCE you to purchase an unlimited data plan causing even more strain on the 3G network. They have a lot of work to do before they can get customers to buy back into the iphone and their network and services. For now though, they will be getting a piece of my mind.
    signed
    A VERY MAD CUSTOMER

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